Fair & Transparent Refund Policy

Refunds are available within 7 days of enrollment for courses and within 3 days for digital services. Eligibility depends on the course type, service purchased, and reason for the refund request submitted by the customer.

Full refunds are available within 7 days of enrollment if less than 20% of course content has been accessed. Partial refunds may be considered on a case-by-case basis for extenuating circumstances or valid reasons.

Refunds for WordPress, Shopify, and other digital services are available before project commencement. Once work has started, refunds are calculated based on completed work percentage as outlined in the service agreement.

Setup fees, domain registrations, third-party licenses, custom design work already delivered, and completed automation projects are non-refundable. Downloadable resources once accessed are also non-refundable.

To request a refund, contact our support team via email with your order details, reason for refund, and any supporting documentation. All requests are reviewed within 2 business days by our dedicated refund team.

Approved refunds are processed within 5-10 business days. The exact timing depends on your payment method and financial institution. Bank transfers may take additional time compared to credit card refunds.

Refunds are issued through the original payment method used for the purchase. If the original method is unavailable, alternative arrangements will be made through bank transfer or store credit as agreed upon.

Partial refunds may be granted based on the amount of service delivered, course completion percentage, or specific circumstances. The refund amount will be calculated fairly and communicated clearly to the customer.

If you're not satisfied with the refund decision, you can escalate the matter to our management team. We are committed to resolving all disputes fairly and amicably through open communication and mutual understanding.